Have you got a query about your order containing a pre-ordered product?
Please email firstname.lastname@example.org with your order details and a member of our team will get back to you as soon as possible.
We offer free shipping when you spend over €75 on a standard delivery item. Items under €75 will be charged at our standard rate of €6.95. Please note some items require extra handling and will incur higher charges. Please visit our Delivery & Returns for a full breakdown of costs.
Standard delivery normally takes between 2-5 working days. Please note all delivery times is subject to change due to external factors such as busy periods with our couriers.
You will receive an email title ‘Order (your order reference number) confirmed!’.
Please check your spam folder for this message & if it seems you still have not received it, get in touch with us at email@example.com.
From there our team will source your item, package it and ship it.
At shipping stage you will receive a further update via email that your order has left McD’s and is with our couriers. From there, our couriers will be in touch directly with you regarding delivery dates and tracking codes.
We accept payments via all major credit cards. This is handled by stripe, the world leaders in online payments. We also accept payment through Apple Pay and Google Pay. We also offer Humm Financing options with flexible repayments. This is handled individually by Humm . You will need to apply online through here for a flexible payment option.
We work with only the safest and most secure payment providers in the marketplace. McD’s do not handle any credit information.
We deliver to 32 counties in Ireland.
Currently, you cannot request a specific delivery date or time when you place your order with us however when you get a notification from our couriers like An Post or DPD, you will receive a tracking email/text which you can manage your delivery times directly with them. We have no control of their schedules and delivery dates.
Some of our items, for example garden furniture need to be delivered on a pallet due to the delicate nature of the materials (eg. glass table tops) and/or size of the order.